Why Every Small Business Needs a DKM Solution

75% of households will have at least one smart speaker by 2020.

The ways your customers find and engage with information about your business has fundamentally changed. Simple organic results are now replaced by intelligent answers in maps, apps, voice search tools, digital assistants, search engines, GPS systems, and social networks.

These AI-powered services have created an entirely new channel where customers can engage with your business. The question is, are you in control of the answers they see about your business across all these platforms?

Cerebrum Intelligence Digital Knowledge Management (DKM) tools help you manage the public facts about your business across the digital universe, so you can drive accurate, complete, and compelling experiences. On average, companies that invest in Digital Knowledge Management receive 49% more views after 12 months. 

The benefits of a Digital Knowledge Management system include:

  • Brand Consistency & Control

  • Discoverability

  • Operational Efficiency

  • Customer Experience

Control the public facts about your business across more than 100 digital services including Google, Amazon Alexa, Apple Maps, Bing, Facebook, and Yelp. Contact us today to schedule a free demo for your business.

Addison Sandoval